Customer Care
Customer Care
Customer Care
Get the support you need to make the most of our products.
Explore guides, FAQs, and more.
Get the support you need to make the most of our products. Explore guides, FAQs, and more.
Get the support you need to make the most of our products. Explore guides, FAQs, and more.
View all support articles
Contact
Call Us
Email Us
RMA Location
Address
Blackout Computers
1125 NE 125th St
North Miami, FL 33161
United States of America
Support
+1 561-962-1890
Customer Support Hours
Monday - Friday: 9:00AM - 6:30PM EST
If you’re experiencing delays reaching us by phone, please feel free to send us an email by clicking the ‘Email Us’ button in the contact section of this page. We appreciate your patience!
CUSTOMER-FIRST
APPROACH
CUSTOMER-FIRST
APPROACH
Our priority is always our customers. We’re dedicated to delivering solutions that create positive outcomes for every interaction.
Our priority is always our customers. We’re dedicated to delivering solutions that create positive outcomes for every interaction.
Our priority is always our customers. We’re dedicated to delivering solutions that create positive outcomes for every interaction.
STAY GROUNDED
STAY GROUNDED
We come from the same community we serve, and that keeps us grounded. We’re always looking to improve and evolve.
We come from the same community we serve, and that keeps us grounded. We’re always looking to improve and evolve.
SERVICE THAT STANDS OUT
SERVICE THAT STANDS OUT
Our priority is always our customers. We’re dedicated to delivering solutions that create positive outcomes for every interaction.
Our priority is always our customers. We’re dedicated to delivering solutions that create positive outcomes for every interaction.
DEPENDABLE & EFFICIENT
DEPENDABLE & EFFICIENT
Our service is designed to be responsive, easy to use, and reliable, offering practical tools that empower our customers.
Our service is designed to be responsive, easy to use, and reliable, offering practical tools that empower our customers.
POWER IN TEAMWORK
POWER IN TEAMWORK
Our team thrives on collaboration. We share knowledge, strive for constant improvement, and celebrate our successes together.
Our team thrives on collaboration. We share knowledge, strive for constant improvement, and celebrate our successes together.
QUALITY YOU CAN TRUST
QUALITY YOU CAN TRUST
Reliability and attention to detail are the hallmarks of our service. We’re committed to offering solutions that you can count on, every time.
Reliability and attention to detail are the hallmarks of our service. We’re committed to offering solutions that you can count on, every time.
Send Your Device for Repairs
Learn how to ship your Blackout PC in for repair.
Replacement Parts Ordering
Order replacement parts for your Blackout device.
Trade-in Program
Trade in your old device for credit on a new system.
Upgrade Options
Explore upgrade paths for your Gaming PC.
Support Center
Access troubleshooting guides and contact support for immediate assistance.
Firmware and Driver Updates
Access the latest updates to ensure your device runs smoothly.